NPPD operates the city's electric system. The electric system is a public utility that is owned by the people it serves. The City Council establishes policy, sets electric rates, and approves expenditures to operate the electric system.
The electrical system covers seven square miles. The distribution system's primary voltage is 12,470 Y and is supplied by seven substations located throughout the city. Eighty percent of the electrical system is underground. The city will continue to work towards converting the remaining overhead lines to underground as time and money allow.
This is just a reminder that when you see a street-light out call 494-7520 during the hours of 8 a.m. - 5 p.m. For any power outages before 8 a.m. and after 5 p.m., please call the NPPD call center at 1-866-767-4689.